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Fixed: Western Digital My Passport Go Keeps Disconnecting
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Fixed: Western Digital My Passport Go Keeps Disconnecting
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- If your Western Digital My Passport Go setup keeps disconnecting, then first, check if the USB cable is connected properly.
- Make sure that you are using the USB cable provided with your passport package.
- Try to run a test using DLG. If the above troubleshooting method does not fix the issue, then follow the instructions given below.
- Navigate to your system Control panel section.
- Click the Change button and choose the Small option.
- Now, all the icons will be displayed on the screen.
- Click Power Options Change Plan Settings Change advanced power settings.
- Locate the USB Settings option and select it.
- Click the plus icon beside the USB Settings option.
- Now the USB Selective Suspend Settings option will be displayed, select it.
- Under the USB Selective Suspend Settings section, you can find two options; On battery and Plugged in.
- Make sure that both of the options are disabled.
- If not, disable it, and click the Apply button followed by OK.
- If the issue persists, then contact the technical expert's team.
